Access at the London Coliseum
At the London Coliseum we are committed to making theatre available to everyone.
We run an access scheme with the English National Opera which gives audiences with access needs the ability to buy half-price tickets to most shows (subject to availability).
For every performance we have a dedicated Access Supervisor who is on hand to provide additional assistance to customers with access needs. Should you require assistance please ask a member of staff upon arrival or contact the Box Office prior to attending to let us know how we can help you have the best experience possible.
Please complete the Access form on the English National Opera website, for more information, or if you need assistance completing the registration form, please talk to us on Live Chat or email: [email protected]
If you use a wheelchair or a mobility scooter
We have the following dedicated spaces and provisions for wheelchair users:
- two wheelchair spaces in the stalls, two wheelchair spaces in the dress circle and four wheelchair space in the stalls boxes
- transfer seats for those who are able to transfer out of their wheelchairs – four in the dress circle and six in the balcony
- adapted unisex toilets on four out of five levels of the London Coliseum: basement, stalls, dress circle and balcony
- two lifts – including one in the main foyer – which provide access to most levels of the auditorium and to all bars and restaurants
Wheelchair spaces and transfer seats can be booked by calling the box office on 020 7845 9300. Take a look at our seating plan.
Guide dogs and assistance dogs
Guide dogs and assistance dogs are welcome inside the auditorium, although we are always delighted to look after your guide or assistance dog during the show – the choice is yours.
We will provide your dog with a water bowl, and can take them for walks during the show.
Parking near the London Coliseum
There are a couple of disabled bays in St Martin’s Lane and in Charing Cross Road. However, these do get snapped up very quickly so we don’t recommend that you rely solely on them.
You can book your central London parking in advance at the following Q-Park car parks: Burlington, Chinatown, Leicester Square, Marble Arch, Oxford Street, Park Lane.
Please note, at times it may be advised to book parking in advance with Q-Park.
More information about disabled parking in the area is available on the Westminster Council website.
Get in touch
If you would like to find out more about access at the London Coliseum, please get in touch with our box office:
- call: 020 7845 9300
- email: [email protected]
Access performances
Spirited Away
Audio described
Thursday 23 May 2024 evening
Relaxed Environment
Wednesday 12 June 2024 matinee
(please email us for accessible seating at [email protected])
British Sign Language
Wednesday 7 August 2024 evening
Nutcracker
Family-Friendly performance
Saturday 4 January 2025 matinee
Relaxed performance
Saturday 9 January 2025 matinee