On the day - it's showtime

After 19 July, all legal limits on the numbers of people allowed to meet indoors and outdoors have been removed, including all capacity caps and social distancing regulations in theatres and other venues.

Face coverings are no longer required by law, but we expect and recommend that customers should continue to wear them (unless medically exempt),  in crowded and enclosed settings, to protect themselves and others. However the safety of audiences, staff and performers remains our priority, please help us keep everyone safe by following the following guidance:

If you have COVID symptoms you must not attend the venue, this includes if you :

  • have tested positive for COVID-19 in the last 14 days
  • believe you may be infected with COVID-19, whether you have symptoms or not
  • have experienced symptoms in the last 14 days
  • have been in close contact with anyone who has experienced symptoms in the last 14 days
  • have arrived in England in the last 14 days from a country where UK quarantine restrictions apply
  • have been instructed to self-isolate by test and trace

We encourage all customers where possible to wear a face covering (unless medically exempt) and respect other peoples personal space while moving around the theatre and especially in congested areas. All of our staff will continue to wear face coverings at all times as part of our venue risk assessment process.

We encourage all customers to participate in the Government’s Lateral Flow testing programme to obtain negative tests before your visit. All our staff and performers are regularly tested to ensure your safety.

We have been encouraged to have a system in place to check the COVID status of audiences and we may ask you to show your COVID status (negative test result, proof of double vaccination or proof of natural immunity).

Please observe all COVID secure safety notices and instructions given by our Front of House teams while in the venue. Please be respectful to staff and be aware that we have a zero-tolerance policy approach to abuse of any kind towards our staff.

We encourage customers to check-in via using the NHS Test and Trace QR code which will be on display at various points on entry into the building, though this will no longer be a condition of entry.

We encourage all customers to use our hand sanitiser stations when in the building.

The London Coliseum is a cashless venue. All catering and shop purchases must be made by credit or debit card.

We are really looking forward to welcoming full audiences back to the London Coliseum. Every possible effort is taken to ensure your visit and that of others visiting at the same time is as safe as possible. This includes an enhanced continuous cleaning program and advanced ventilation systems with both UV and HEPA filters that are continuously monitored to ensure the air in our building is as changed and as clean as possible.

If for any reason you do feel uncomfortable with your experience at the venue or begin to feel unwell during a performance please speak to a member of staff and we will make every effort to deal with the situation with a measured and appropriate response.